Military Consumer Policies | Strategic Technology Institute Inc.

At Strategic Technology Institute, Inc. (STi), we are dedicated to providing exceptional support and services to our military consumers. Our policies are designed to ensure transparency, fairness, and dedicated assistance to active duty military personnel, veterans, National Guard, reservists, and their families. Here’s an overview of our key policies that underline our commitment to the military community.

Eligibility for Military Discounts and Services

STi offers a variety of discounts and specialized services to eligible military consumers. Eligibility criteria include:

Active duty military personnel
Veterans
National Guard and Reserve members
Military spouses and dependents
To qualify for these benefits, we require proof of military service, such as:

Military ID card
Veteran ID card
DD214 form
Other relevant documentation
Personalized Assistance and Support

We understand that the needs of our military consumers are unique. Therefore, we handle each request for discounts and services on a case-by-case basis. This approach ensures that each military consumer receives personalized support tailored to their specific circumstances.

Flexibility for Active Duty and Reservists

We recognize the unique challenges faced by active duty personnel and reservists, particularly those who may be deployed or relocated frequently. STi offers flexible service arrangements, including:

Deferred payment options for services during deployment
Easy cancellation policies for those who receive sudden deployment orders
Priority customer service to address urgent needs promptly
Confidentiality and Privacy

STi is committed to protecting the privacy of our military consumers. All personal and military service information provided to us is kept confidential and used solely for the purpose of verifying eligibility for discounts and services. We comply with all relevant privacy laws and regulations to ensure your information is secure.

Veteran Transition Support

Beyond discounts, STi is deeply committed to supporting veterans as they transition to civilian life. Our Veteran Transition Assistance Programs provide mentorship, career coaching, and professional development opportunities to help veterans successfully integrate into the civilian workforce.

Community Engagement and Partnerships

STi actively engages with the military community through partnerships with organizations such as the Wounded Warrior Project and Disabled American Veterans (DAV). These collaborations enhance our ability to provide comprehensive support to military consumers and their families.

Customer Feedback and Continuous Improvement

We value the feedback of our military consumers and continuously strive to improve our services and policies. If you have any suggestions or concerns, please reach out to our dedicated military support team. Your input is crucial in helping us serve you better.

For more information about our military consumer policies or to inquire about specific services and discounts, please contact our military support team. You can reach us via email at business@sti-inc.com.

At STi, we are proud to support our military consumers and are committed to providing the highest level of service and support. Thank you for your service. We look forward to assisting you and meeting your needs. For further details and updates, please visit our website regularly.