STi’s management-system certifications include AS9100D, ISO 9001:2015 and ISO 14001:2015 with respect to business and program management. These management disciplines support how work is planned, documented, reviewed and improved.
A certification does not replace the technical requirements of a task. Applicable instructions, acceptance criteria, approval responsibilities and customer requirements still have to be understood. Quality is visible in the relationship between the requirement, the work performed and the evidence retained.
Our assurance perspective brings attention to configuration, competent execution, nonconformance handling and clear records. When a condition differs from the plan, the response should identify the issue, its effect on related work and the authority needed to disposition it. Closure needs evidence, not only a revised status field.
- AS9100D — aerospace quality management
- ISO 9001:2015 — quality management
- ISO 14001:2015 — environmental management
- A consistent culture of safety, quality and continuous improvement
Connect management controls to the task.
The management system provides a framework for responsibility, controlled information, competence, risk, review and improvement. Each task then needs its own applicable instructions, configuration, acceptance criteria and assigned approval responsibilities. These controls should support execution rather than become a separate reporting layer.
Make corrective action understandable.
A useful nonconformance record identifies the condition, affected requirement, immediate containment, responsible owner and disposition. Corrective action should address the cause at the appropriate level and establish how effectiveness will be evaluated. The record needs to remain connected to the item, process or configuration involved.
Preserve confidence through change.
A revised requirement, design or process can affect earlier work and its supporting evidence. Change review should identify the relevant interfaces, required updates, verification needs and people responsible for the transition. Lessons from operation and maintenance help keep the management system responsive to actual work.
CONNECT THE REQUIREMENT TO THE RIGHT DISCIPLINE